TELL US WHAT YOU THINK. TAKE THE CUSTOMER SATISFACTION SURVEY!
Sunrise Water Authority is conducting a customer satisfaction survey. We want to get feedback directly from our customers on how we are doing. Information from the survey will help us identify those areas that need improvement and allow us to make focused changes. The more customers that participate, the better the information we will have. The survey is only ten questions long and should only take a few minutes to complete.
We will be including paper surveys with upcoming bills, but you may also Click here to take survey.
BUDGET COMMITTEE MEETING HELD ON APRIL 24TH. PUBLIC HEARING ON BUDGET SCHEDULED FOR MAY 22ND.
A Budget Committee meeting for Sunrise Water Authority was held on April 24, 2013. The budget approved by the Budget Committee for Board of Commissioner consideration can be viewed by clicking here. Print copies of the approved budget are available at the office, or may be requested for delivery by mail or electronically by contacting our office.
A public hearing on the approved budget will be held on May 22nd at 6:00 PM. A summary of the major differences between the 2012-13 budget and the approved budget for 2013-2014, is presented in Form LB-1, available here.
FREQUENTLY ASKED QUESTIONS
WHAT IS A “UNIT” OF WATER?
For most water providers in the Metro area, a “unit” of water is one hundred cubic feet of water. One hundred cubic feet equals 748 gallons. If your water bill indicates 20 units, you consumed 20 times 748, or 14,960 gallons of water. It may seem like a large amount of water. Keep in mind that homes use more water in the summer than in the winter due to irrigation and other outdoor use. If you would like to learn more about water conservation, please check out the tips on the Conservation Page at:
Or on the Regional Water Providers Consortium Conservation Website at:
WATER QUALITY REPORT
The quality of the water delivered to Sunrise Water Authority customers is excellent. The Environmental Protection Agency’s Safe Drinking Water Act establishes water quality requirements for drinking water that all agencies must meet. All drinking water agencies are required to produce an annual water quality report, called Consumer Confidence Reports, and distribute it to all customers. This report is a comprehensive summary of the tests administered and the results obtained on water delivered to customers. Sunrise customers can have confidence in the quality of their drinking water. For further information, please take a look at the Consumer Confidence Water Quality Reports that have been submitted by Sunrise Water Authority.
SWA’s Consumer Confidence Water Quality Report 2011
SWA’s Consumer Confidence Water Quality Report 2010
For more information on water quality please click on the following link.
Please feel free to contact Sunrise Staff if you have any questions or concerns.
Sunrise Water Authority
10602 SE 129th Ave.
Happy Valley, OR 97086
Phone: (503) 761-0220
Fax: (503) 761-7406