Unusually high bills are typically associated with either increased seasonal usage or leaks in the home plumbing or irrigation systems.
Review your consumption history by logging into On-line Bill Pay if you suspect a leak. Comparing your usage month-to-month shows variations in your water use pattern during the year and can help determine when a leak began.
If the consumption pattern appears consistent and only recent bills seem too high, request a re-read of your water meter to rule out human error.
You can also check for a leak in your water system using your water meter. Instructions for a simple process to calculate the volume of a leak can be found on the Water Meter page.
Our Customer Service staff is available to assist you with any questions you may have about your bill by calling 503-761-0220 or by email at firstname.lastname@example.org.