The Board of Commissioners adopts rules and policies guiding the operation of the agency. Some of the most frequently referenced rules and policies are provided below.
Rules and Regulations for Water Service
– By accepting water service from Sunrise Water Authority, you are agreeing to comply with these rules.
Landlord/Tenant Billing Agreement – Billing for water service under a tenancy is subject to additional conditions that are contained in this agreement.
Delinquency and Shut off Policy
– The process for shutting off water service for delinquency are clearly defined and enforced to assure equal treatment for all customers.
Service Under New Ownership Policy
– The housing crash and rash of foreclosures created a unique set of circumstances regarding vacant properties with suspended water service. Purchasers of foreclosed property or short sales will be affected by this policy.
Leak Adjustment Policy
– We offer leak adjustments to customers under certain circumstances. Complete terms and conditions are contained in the Leak Adjustment Policy.