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For the convenience of our customers, common types of service requests can now be submitted online. Expect a response to online service requests by the next business day. For weekend or holiday service requests, please call 503-761-0220 and a message will be relayed to the field service representative on call.

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General Service Requests

Use this form to request services such as:

  • Report high or low pressure or request a pressure check at a site
  • Report an issue with low flow at your home or business
  • Request a Meter Re-read – If your bill is higher than normal, request that a meter reader take a second look to assure that the meter reading reported for billing purposes was correct. We’ll notify you if the reading is correct and if we suspect a leak may be to blame for the high bill.
  • Report a Problem – If you have any problems with your service that don’t fall into the other categories or if there is something that you have noted as a problem in the system generally, let us know what it is. 
Last updated: 2/11/2014 11:38:32 AM