Service Requests

Contact us if you have any issues with your water service.

We’ll get field staff out to your home or business to look into your issue as soon as possible. Request services such as:

  • Report high or low pressure
  • Request a pressure check
  • Request a meter re-read if your bill seems unusually high or low
  • Stop and start service
  • Report any other problem


Use our online service request form to let us know what we can do for you.

By Phone

If you have a service issue, call our office at 503-761-0220 between 8:00 a.m. and 4:30 p.m. Monday through Friday, and our customer service staff will process a request for service.

By Email

You can contact us by email at Email requests will be processed on the next business day.